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Privacy Policy

1. Introduction
At Sumati International, we value the privacy of our website visitors, customers, and business partners. This Privacy Policy explains how we collect, use, store, and protect the personal information shared through our website and communication channels.
By using our website or submitting your information through forms, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect
We may collect personal and business-related information when visitors interact with our website.
This may include:
  • Name
  • Company Name
  • Email Address
  • Phone Number
  • Country / Location
  • Product Inquiry Details
  • Order or customization requirements
This information is typically collected through contact forms, export enquiry forms, subscription forms, or direct communication.

3. How We Use Your Information
The information collected may be used for the following purposes:
  • Responding to product or business inquiries
  • Providing quotations or product information
  • Processing business communication and export inquiries
  • Sending updates related to products or services
  • Improving website functionality and customer support

4. Marketing Communications
If you provide your contact details and consent through our forms, you may receive marketing or promotional communications from Sumati International, including:
  • Email updates
  • Messages
  • WhatsApp communications
  • Business calls
You may opt out of marketing communications at any time by contacting us.

5. Information Sharing
We respect your privacy and do not sell, rent, or trade personal information to third parties.
Your information may only be shared when necessary for:
  • Business communication
  • Shipping or logistics coordination
  • Compliance with legal or regulatory requirements

6. Data Security
We take reasonable precautions to protect the personal information shared through our website. Appropriate measures are implemented to safeguard data from unauthorized access, misuse, or disclosure.
However, no method of online data transmission can be guaranteed to be completely secure.

7. Cookies & Website Analytics
Our website may use cookies or similar technologies to improve user experience and analyze website performance.
Cookies help us understand visitor behavior, website usage patterns, and preferences.
Users may disable cookies through their browser settings if preferred.

8. Third-Party Links
Our website may contain links to external websites for informational purposes. We are not responsible for the privacy practices or content of third-party websites.

9. Data Retention
Information collected through our website may be retained for as long as necessary to fulfill business communication, inquiries, and legal obligations.

10. Your Rights
You may request to:
  • Access your personal information
  • Correct inaccurate information
  • Request removal of your information from our records
Such requests may be submitted through our contact information.

11. Updates to This Policy
Sumati International reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page, and continued use of the website indicates acceptance of the updated policy.

12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details available on our website.